Bernie Porter
Product Leader  ·  Payments & Fraud

Global product leader at Visa with a passion for building powerful solutions that enable commerce. I lead a diverse team focused on transaction risk and fraud solutions for banks, enterprise merchants, and SMBs — screening over 3.2 billion transactions annually and preventing approximately $33 billion in potential fraud worldwide.

Senior Director, Product Management
Jul 2020 – Present
Visa  ·  Risk & Fraud  ·  Austin, TX
Global product leader for multiple Visa Risk products including Decision Manager, Visa's flagship transaction risk management solution, which prevented $33B in suspected fraud in 2023.
  • Improved transaction processing time by 40% in the context of an 84% increase in transaction volume.
  • Identified a key underserved market segment and extended the product to capture that opportunity, helping win a new marquee client.
  • Developed and launched a solution enabling acquirers to avoid card network fees, saving one acquirer over $200,000 in fees within the first year.
  • Launched a new small business transaction fraud product — achieved revenue growth of 371% and 72% in the first and second years after launch, and decreased support call volume by 83%.
Senior Director, Product Management
Jun 2015 – Jun 2020
Visa  ·  Reporting & Transaction Management  ·  Austin, TX
Global product leader for heavily utilized back-office capabilities in the Cybersource portfolio, supporting enterprise merchants and acquirers with payment reconciliation and reporting.
  • Completed development of a new reporting platform generating over 100k reports per month, covering millions of transactions through the Cybersource payment gateway.
  • Led a complex, multi-year initiative to retire a legacy reporting platform used by over 4,000 merchants.
Senior Product Manager
Jan 2014 – Jun 2015
PayPal  ·  Developer Experience  ·  Austin, TX
  • Built an internal developer portal hosting API specifications, documentation, quality reports, and developer guides.
  • Supported the company-wide effort to build a high-quality portfolio of REST APIs enabling rapid application development.
Senior User Interface Engineer
Aug 2011 – Jan 2014
PayPal  ·  Austin, TX
  • Built the interface layer for new customer experiences using jQuery, Backbone.js, Node.js, and CSS3.
Senior Web Developer
Jan 2011 – Jun 2011
Optaros (now MRM)  ·  Austin, TX
  • Built features for the oncology portal usoncology.com; partnered with the business team on requirements, wireframes, and mockups. Technologies: jQuery, CSS, HTML, JSP, Liferay.
Master of Arts, International Policy Studies
Middlebury Institute of International Studies at Monterey  ·  Monterey, CA
Bachelor of Arts, International Relations
University of California, Davis  ·  Davis, CA